Tech Solutions

Sometime user get this error when they open Unified Service Desk: Creating an instance of the COM component with CLSID {0002DF01-0000-0000-C000-000000000046} from the IClassFactory failed due to the following error: 8150002e Exception frm HRESULT: 0x8150002E For resolving this issue simply do the following steps and then re-start your USD and that's it, issue solved :) 1. Open Task Manager 2. Goto Details tab 3. Look for all iexplore.exe 4. Right click on each of them and select 'End process Tree'

In this blog, I'll explain all steps that how to establish server-to-server authentication using Application User and Azure active directory. I have a very basic requirement to fetch case guid from incident entity based on ticket number from CRM using S2S authentication i.e without using any CRM user credential. Follow the below steps: Step 1:First of all we need to create an App in the Azure application directory : Goto  http://portal.azure.com  and enter your credentials. Goto Active Directory > App Registrations > New Registrations Provide all basic details as in screenshots below and click on Register Once the application is created, you will get an application ID (marked with red arrow in image below), copy and paste somewhere; this is your client ID Next step is to create Client Secret for which click on 'Certificates and Secrets' (or Keys for old Azure UI) as shown in image below. This key is used to establish connect...

//Get value of field from current page var  name  =  $( '#new_name' ).val(); //Find the checkbox value $( '#new_arepartsreplaced' ).is( ":checked" ); //Get value of field from parent page var  WorkOrder  =  $( '#msdyn_name' ,  window .parent. document )[ 0 ].value; //Get record id from url of parent page var  WOId  =   window .parent.location.href.substr( window .parent.location.href.indexOf( "?id" )  +   4 ); //Get Picklist value from parent page var  Status  =  $($( '#new_status' ,  window .parent. document )[ 0 ]).find( "option:selected" ).prop( "value" ); //Disable DateTime Field $( "#msdyn_timetopromised_description" ).parent().find( '.form-control' ).prop( 'disabled' ,  true ); $( "#msdyn_timetopromised" ).parent().find( '.input-group-addon' ).hide(); //Disable Lookup $( "#new_workorder" ).prop( 'disabled'...

There are bascially 2 ways we can query entity in CRM Customer portal: Method 1: Via Liquid Template Method 2: Via Odata In this blog I am going to show how we can query crm entity using above 2 methods one by one. Mthod 1: Using Liquid Template Follow the below steps for creating code: Step1 : Create a new Web Template where you'll have to add your fetch xml code. [? A Web Template includes the actual coded design on the record itself.  Because of this, the code can be accessed from the UI or even programmatically via SDK or API.] A liquid code contains below tags: Tags – Liquid tags are the programming logic that tells templates what to do. Tags are wrapped in: {% %} characters.   Some tags can take parameters.  Examples: if unless else elsif case and or for cycle tablerow include assign increment. Objects – Liquid objects contain attributes to output dynamic content on the page. For example, the page object contains an attribute called title that ca...

Below is code the which you can use for converting a csv file into Data Table in C#. This method also handles comma values inside a double quoted value. 1. Provide the file path of your csv file: string sCsvFilePath = @"C:\Downloads\Sample.csv"; 2. Call Custom Method: DataTable  dtTable = ConvertCSVtoDataTable(sFilePath); 3. Copy and Paste below: public   static   DataTable  ConvertCSVtoDataTable( string  sCsvFilePath) {      DataTable  dtTable =  new   DataTable ();      Regex  CSVParser =  new   Regex ( ",(?=(?:[^\"]*\"[^\"]*\")*(?![^\"]*\"))" );      using  ( StreamReader  sr =  new   StreamReader (sCsvFilePath))     {          string [] headers = sr.ReadLine().Split( ',' );          foreach ...

In this blog, I 'll show how we can create a dropdown and bind it with value from Entity record values e.g we need to show all On-Demand process inside an entity as a dropdown list. So for this I have used 2 methods: ODATA and WebAPI call.. For Users using older version of CRM can use ODATA method. In this below example I am binding all system view in the dropdown inside an HTML web resource. Copy and paste code as below: 1. ODATA Method: <head>     <script type="text/javascript" src="/_common/ClientGlobalContext.js.aspx"></script> </head> <body style="overflow-wrap: break-word; height: 24px; word-wrap: break-word;">     <select id="viewdropdown" onchange="GetSelectedviewValue(this)" style="height:24px; width:495px; margin-left:16px">         <option selected="" value="Loading...">Loading...</option>     </select>     <script> ...

In this blog, I am going to explain how we can fire a plugin on Resolved Case. Additionally I have added methods which shows how we can use Email Template too. Follwing points is important when working on resolved case plugin: 1. To fire a plugin when an incident is resolved we need to register the plugin in "Close" message for the incident entity. 2. In Input parameters of the context we need to check for IncidentResolution (this entity holds information of case being closed). Put below codes inside your Plugin, In my sample code I am creating an email activity after case gets resolved.         public class IncidentPostCloseHandler : IPlugin         {             public void Execute(IServiceProvider serviceProvider)             {                 try                 {       ...